"Awesome Service & Reliable Mechanic!"
"My transmission was acting up so I brought it into Kern's. They inspected and confirmed that I needed a new transmission and they found that it was still covered under warranty! So they arranged to get it to the dealer to get it fixed under warranty! I like that they just took care of it for me! :0)"
Great place to take your autos and trucks for any service.
Kern takes care of all his customers whether you come in for just an oil change or full repair. He treats everyone equally..Great People!!!
Robert Hanlon - March 12th, 2019
Very impressed with knowledge and honesty
I came in for the winter special, car was overdue for an oil change and check engine light keeps coming on. Very friendly service and was given a full report of what my car needs to stay running right. No pressure to do the work immediately, felt like I was given very honest info on what needs to be done right away and what can wait. Prices are very fair and reasonable. Will definitely be back in when finances allow. Thank you for a great experience!
Andrea Martin - February 20th, 2019
Customer care is always number 1. Thank you for another great job.
B Summerhill - February 19th, 2019
Great people, great service!
It's always a pleasure to work with Kern and his team. They take great care of my car and go above and beyond in providing quality service. Jo
Joetta Cook - February 12th, 2019
Outstanding friendly honest fair efficient service
The people at Kern's work through the toughest problems with our car; clearly researching and explaining what we need. We care about our car-- so do they.
Paul & Sharon Dillard - February 4th, 2019
Great service, friendly people
I have been using Kern's for about a year now, and being a person with little car knowledge with an old clunker I worried about being taken advantage of. Everyone at Kern's has always been straightforward and even educational in explanations and not pushy in what work I chose to do. When I recently took it in and it wasn't worth fixing or safe to drive, they let me leave it there for a few days while I figured out what to do with it. I highly recommend them!
Amanda Miller - January 14th, 2019
Things are going great now. Thanks for the help!
Kevin Lyter - December 27th, 2018
Everyone was awesome
Every good price and very friendly. Thank you so much.
Sara Austin - December 2nd, 2018
Best Auto Shop in Pierce County
I have a 2007 Ford Edge with 67k miles on the odometer. The car was purchased when my late husband and I lived in Mesa, AZ, Since m y return to Washington, Kern has taken care of my auto. I belong to Kern's VIP club which helps me maintain the vehicle. Thursday November 15th I took my car in for oil change, new wiper blades and get the vehicle ready for winter. Darius and Shyanne told me I wasn't ready for an oil change saving me money. That's why I will always take my car to Kerns. Anywhere else the oil would have been changed but honesty and integrity is the norm for Kerns.
Sally Dayton - November 16th, 2018
Great Affordable Service
I’ve been having my truck serviced at the dealer because it was under warranty. My truck was due for a 60,000 mile service and I found out that I was able to get better service at the Kern’s for half the price at the dealership. Thank you Kern’s!!
Timothy Bridges - November 16th, 2018
Thank you for helping me with my car during a difficult time. the staff were very courteous and professional.
Heather Taylor - November 16th, 2018
I took my car to Kerns because I got tired of getting the runaround from the dealership, including paying for unnecessary things. They did an excellent job and were upfront about what needed and did not need to be done! Will not take my car anywhere else! Jo
Joetta Cook - November 13th, 2018
Good job and very good turnaround time.
We are in the process of selling this car and replacing it with a Hybrid will you be interested in servicing these types of cars.
Randy Stillman - October 29th, 2018
Flexible and professional!
Kern's turns even a simple oil change into a great experience. They fit into your schedule as soon and best as they can and treat you with respect and professionalism. Thanks Kern!
Stephen Buller - September 15th, 2018
Love this. Shop
I was so happy. The little bugs were. Worked out. On my corvette. I will always. Come. To. Kerns. Shop. Jody c
Jody Coble - September 4th, 2018
Had my car back same day. Very friendly staff.
Alisa Shorey - August 18th, 2018
Friendly, Quick BG Transmission Service!
This was our first experience with Kerns Auto Care. They were very friendly and took care of the service very efficiently, quickly and we were on our way within an hour! Their BG service combined with their own warranty is a great way to take care of your car and drive it for years! Highly recommended!
Alan Bailey - August 9th, 2018
Brought my car in for AC work and the service was fast and efficient. My cars AC is working like new. I definitely reccomend Kerns Auto for your cars maintenance needs
Jesse Fitzgerald - August 7th, 2018
Wonderful customer service!
Highly recommend Kern and Crew! Resolved mechanical issues with efficiency AND respect for pocketbook and time! Make them your first call!
Jeannette Breshears - August 6th, 2018
Kern’s is a great place
All I can say is WOW!!! As an ex-mechanic I have the potential to be a really terrible customer. I know enough that I have a difficult time trusting any establishment because I know that the front desk and back shop don’t always have the same information or they may have a different motive. This was so not the case with Kern’s. It’s a smaller shop but everything is done with care for the customers in mind. I contacted Kern and got squeezed into his schedule to fix my air conditioning. Not once did I feel like I was being any sort of an inconvenience. I felt welcomed and valued as a customer from start to finish. Thanks Kern and staff for a great experience!!!!
Nicholas Baker - July 30th, 2018